Shipping Policy

Thank you for shopping with Treazurea! We are committed to delivering your order promptly and securely. Below is the information regarding our domestic shipping policy:

1. Shipping Methods and Delivery Times
We offer a variety of domestic shipping options.
Standard Shipping: Delivery typically takes 3-4 business days.
Express Shipping: Delivery typically takes 2-3 business days.
Please note that delivery times are estimates and may vary based on factors like courier delays or unforeseen issues.

2. Shipping Costs
Shipping costs are calculated based on the delivery location, order weight, and the shipping method selected at checkout.
Free standard shipping may be available for orders over a certain value. Please check for ongoing promotions or free shipping offers.

3. Order Processing Time
Orders are processed and shipped within 2-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order by visiting the courier’s website and entering the tracking number.
If you do not receive a tracking number or need assistance, please reach out to us at hello@treazurea.com.

5. Missing or Lost Packages
Treazurea is not responsible for lost or stolen packages once they have been delivered to the address provided. If you believe your package is missing, please contact the courier directly with your tracking number for assistance.
If you need further assistance, please contact us at hello@treazurea.com.

6. Delivery Issues or Damages
If your order arrives damaged, please contact us within 7 days of delivery. We will assist you in resolving the issue with a replacement, exchange, or refund.
Please keep the damaged packaging and items as they may be required for the claims process.

7. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. Treazurea is not responsible for delays or lost packages due to incorrect or incomplete address information.
If you need to update your shipping address, please contact us immediately at hello@treazurea.com. Address changes may not be possible once the order is processed.

8. Contact Us
If you have any questions regarding shipping, feel free to reach out to us:

Email: hello@treazurea.com